Frequently Asked Questions By answering the most commonly asked questions, we help our customers find answers faster. How does the ordering process look like? The process of ordering a weighing system for heavy vehicles includes: consultations with the customer, evaluation of specifications and requirements, on-site survey, quotation, approval of the offer, delivery, installation and commissioning, followed by user training and technical support. What activities are performed during weight servicing? During servicing, a series of checks are carried out to locate faults, rectify them, and check the weight parameters to restore the weight to its pre-failure condition. What is the lead time for a weight order from the time the foundations are laid? The lead time for an order depends on many factors. Normally, the construction of a weight takes about 4 weeks. Which type of scale to choose? A ramp scale or a pit scale? The choice between a ramp scale and a pit scale depends on the user's preferences and needs. A ramp scale is elevated 33cm above the ground. A pit scale is installed flush with the existing ground surface. If the customer has limited maneuvering space on the site, we recommend choosing a pit scale. A pit scale can also be installed in the location of an old mechanical vehicle scale.